Will you collect my parcel?
Yes, they will. Our couriers will get the volumetric weight of your parcel. The price for your parcel will be then set up based on that information and other factors as well. Some of the small inaccuracies in weight do not affect the prices charged to you since most couriers have relatively broad price bands.
If the weight of your parcel goes over a new kg, this may enter a new band and a new price will be charged by the courier to us no matter if you gave a lower weight than what is declared upon booking. We will then check all the additional charges and let the customers know and add these to their account. This is why we highly recommend customers to give accurate weight to avoid having these additional fees.
These additional charges do not happen all the time but you will see in our terms and conditions that we require customers to add the accurate weight. Please note that these parcel delivery companies will weigh and measure your packages in addition to their logistics and billing process. Once we are charged the additional fees, we have the right to send those fees to the customers for an additional charge.
There is an app called “Air Measure”; this lets you measure a box without the need for a tape measure. It will virtually allow you to take the measurements of the box anytime, anywhere and this is perfect for any time you would need to know the dimensions of the parcel you wish to book.
Measuring tape is always an option when getting relevant details like the height weight and width of the parcel.
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Offers collection & drop-off services. Accomplishing all your parcel deliveries in one booking.
We offer discounted parcel delivery services that enable our customers to compare, book, and send parcels using a courier of their choice.
Our Live Chat team is available on working days from 9 am to 7 pm – and if the team is offline, then leave a message and it will be picked up by a member of our dedicated support team.
We only work with the best carriers to provide the best service possible. We continually monitor delivery performances and benchmark against other carriers. Real-Time parcel tracking on every shipment sent is also available with Parcello.
Parcello has major accounts with the world’s largest and most trusted courier companies. We have secured huge discounts off their normal selling rates that allow us to offer you some of the lowest parcel delivery prices around.